Reverse the receipt. This will credit the General Ledger account for your bank and will reinstate the A/R on the client file. You cannot reverse a receipt that has been cleared in the Bank Reconciliation Program or posted to a client file that has been closed.
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Click Receipts, Receipts.
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Select Reverse Receipts.
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Select the general bank account number the original receipt was posted to.
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Enter the date on which you want the reversal to appear.
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Select the client file or General Ledger account number the receipt was posted to.
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Select the invoice/reference number of the receipt to be reversed. It is important that you use the original reference number because Accounts Receivable transactions are grouped and aged by reference number.
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The original amount will display automatically. You cannot edit this amount.
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Click Save, and then click Post.
