As time goes by all software products gradually become outdated. Computer systems change and it becomes more difficult for older products to keep performing. That is why it is important to always keep your software up to date.
Amicus products have been providing solutions to law firms since 1993. Over that time the products have continuously evolved to provide new features and work in new environments. Amicus products are kept up to date through both upgrades and updates.
Older versions of Amicus usually continue to work well for many years and Technical Support Plans are generally available for the most recent three generations. However, only the currently shipping versions of Amicus are updated with service releases to ensure optimal performance. That is why it is so important to keep your Amicus up to date.
The easiest way to ensure that your Amicus is always up to date is by enrolling in an Amicus Maintenance Plan. Customers with maintenance receive all upgrades and updates so they are always on the most recent version on Amicus. There really is no better or more affordable way for your law firm to ensure the quality and consistency of your Amicus experience.
An upgrade is when a completely new version of the software is released. The release will have a new version number. For example, if the current version is Amicus 2012 then Amicus 2013 is an upgrade.
Upgrades are typically released approximately once a year. If you do not have a maintenance plan, Amicus will notify you of the release of upgrades, and you can decide whether or not you want to purchase them. Upgrades typically cost about $299/license for the Premium Edition, and $199/license for the Small Firm Edition. The cost goes up if you are more than one generation behind.
Updates are available for any currently shipping Amicus product. Available updates are listed on the Amicus website, and can be downloaded from there. Please note that updates are not provided for any Amicus product that is no longer currently shipping. Thus e.g. once version 2012 ships, there will be no updates for version 2011.